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Share grammar bloopers you’ve spotted, as well as your pet peeves.
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►Your customer/client communications

  • Are sales materials carefully designed and worded to attract customer interest and avoid costly confusion?
  • Do forms and letters serve clients’ needs or just your own?
  • Are your organization’s external communications written crisply, free of grammar errors?

►Your employee and organization communications

  • Could your written communications with employees be clearer and more engaging?
  • Could better-crafted employee communications reduce the number or length of meetings?
  • Your employees are your most vital customer-facing assets. Can you help key employees improve their business-writing skills (spelling, grammar, punctuation, word choice) and thus strengthen the over-all image of the organization?

►Your website

  • Is it presented in simple, direct language that anyone can understand?
  • Is it up to date? Does it tell visitors what’s happening now in your organization? Does it tell them what they can expect from you in coming months?
  • Does its content, tone and organization invite visitors to return often for helpful, interesting information?


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